I was watching Series 1 Episode 1 of Benson earlier today. A new employee at a Goovernor´s office (played by Robert Guillame) in the US arrives for his first day of his “live-in” butler job. He is searched, chased by dogs, almost killed by the Gardener, into a building where there is a lot of chaos. and uncertainty.
As he is about to quit and walk out the door a secretary (played by Caroline McWilliams) says casually “Benson I´m really glad you are here” and that random moment of kindness changes everything he stays, and the story develops.
A wonderful narrative of how powerful our words or kindness can be.